Terms of Service

Terms and Conditions

Effective Date: July 14, 2024

Welcome to Good Neighbor Fence Company ("we," "our," or "us"). By accessing or using our website, services, or products, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

1. Acceptance of Terms

By using our website and services, you agree to these Terms and Conditions. If you do not agree, please do not use our website or services.

2. Services

Good Neighbor Fence Company provides fencing services, including consultations, installations, and maintenance. We reserve the right to modify or discontinue our services at any time without notice.

3. Quotes and Estimates

Any quotes or estimates provided by Good Neighbor Fence Company are valid for a period of 30 days unless otherwise stated. Quotes are subject to change based on site conditions and customer requirements.

4. Payment Terms

  • Payment Methods: We accept various payment methods, including credit cards, checks, and electronic transfers.

  • Deposit: A deposit may be required to initiate services. The remaining balance is due upon completion of the project.

  • Late Payments: Late payments may incur additional fees and interest charges.

5. Cancellations and Refunds

  • Cancellation by Customer: Customers may cancel their project with written notice. Cancellation fees may apply.

  • Cancellation by Us: We reserve the right to cancel services at any time. If we cancel, any deposits paid will be refunded.

  • Refunds: Refunds will be handled on a case-by-case basis and may be subject to deductions for services already performed.

6. Warranties and Guarantees

  • Workmanship: We guarantee our workmanship for a period of one year from the completion date.

  • Materials: Warranties on materials are subject to the manufacturer’s terms.

  • Limitations: Our warranties do not cover damage caused by external factors such as weather, accidents, or misuse.

7. Customer Responsibilities

  • Access: Customers must provide access to the property for the duration of the project.

  • Permits: Obtaining necessary permits and approvals is the responsibility of the customer unless otherwise agreed upon.

  • Utilities: Customers must identify and mark underground utilities before work begins.

8. Liability

Good Neighbor Fence Company is not liable for any indirect, incidental, or consequential damages arising from the use of our services. Our liability is limited to the amount paid by the customer for the specific project.

9. Intellectual Property

All content on our website, including text, images, and logos, is the property of Good Neighbor Fence Company and protected by copyright and trademark laws. Unauthorized use of our content is prohibited.

10. Privacy

Your use of our website and services is also governed by our Privacy Policy, which can be found on our website.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of North Carolina. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Raleigh, North Carolina.

12. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of our website and services after any changes constitutes your acceptance of the new terms.

13. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Good Neighbor Fence Company
Email: Info@goodneighborfence.company

Thank you for choosing Good Neighbor Fence Company. We look forward to serving you.